FAQ

FAQ

What areas do you cover?

As a North East-based cleaning provider, we cover all of South Tyneside, Seaham, Peterlee, North Shields, Gateshead and Newcastle Upon Tyne.

What are your prices?

We believe our customers deserve a radiant service at a reasonable price. Because every customer and every business is different, we price our work on an individual basis. Your quote is dependent on a number of variables, including the service required, the frequency of the service and the specialist products needed to complete the job to the highest standard.

We aim for total price transparency and offer competitive rates. Please get in touch for a tailored quote.

Will we always have the same cleaner?

We cannot guarantee you will always have the same cleaner

However, during the initial clean, a pair of professional cleaners will attend to your premises. Therefore, if your usual cleaner is unavailable, the other cleaner from our team will be able to step in and have an equally in-depth understanding of your premises and your cleaning requirements.

Are your cleaners fully trained?

All our cleaners are trained to the COSHH standard and also receive specialised in-house training to maintain our high standards across the team.

Are you insured?

Yes, our insurance covers all members of our teams when they’re servicing your premises.

Are your team police-checked?

As a company policy, all our cleaners have to have a valid DBS check and maintain these checks while they are in our employment.

Sectors we serve

Healthcare

We understand the extremely rigid rules and regulations that medical centres must comply with for their cleaning standards. A clean and safe environment is essential for infection control in healthcare and for keeping your employees safe while they work.

Factories

Clean4u offer specialist industrial, factory, and warehouse cleaning across the North East. We are able to provide immaculate and thorough cleaning to keep your clients and employees safe, and keep your industrial operations working like a well-oiled machine.

Schools

Our team have extensive experience working with education establishments across the North East; from nurseries to secondary schools. Education providers who apply for our services will feel secure in the fact we supply safe workers at flexible times to suit them.

Office & Commercial

With the average employee taking 5 days off a year due to sickness, it is time to address poor hygiene in offices that could be exacerbating the issue. Our team offers a wide range of specialist services from surveys to ensure the office environment is perfect for you.

Showrooms

When you’re selling cars the devil is in the details. Of course, the first impression is always set by the showroom. We want to help you impress every customer that walks through the showroom doors, and ensure your premises are as polished as your sales pitch.

Garages

When your business is busy, the cleanliness of communal spaces can begin to slip, and even the daily cleaning tasks can become less frequent. Let Clean4u drive your hygiene practices up with our trained team and tailored-for-your-business cleaning plan.

Restaurants

Whether you’re a heavy footfall, fast food chain or a family-run pub, our diligent team can guarantee an impeccable cleaning service throughout your premises. Our cleaning will be conducted at a time that causes minimal disruption to your hospitality venue.

Vessels

Clean4u can have your vessel looking its best all year round. We can sanitise cruise cabins, polish floors, and clean windows to ensure your vessel looks and smells absolutely pristine. With our tailored cleaning plans, we will have you cruising to excellence.

What our Clients think...

An Excellent Team

“Edith and her team do an excellent job where nothing is too much trouble. I am hugely reassured by her policy of spot checks.

I have no hesitation in recommending Clean4u and hope we continue to have a productive and worthwhile business arrangement for many years to come.”

M Wilson

A Wipe Above The Rest

“Clean where other cleaners never reached. A wipe above the rest. Staff are very exact and thorough”

E Gibson

Put My Mind At Rest

“Highly recommend them! A great bunch of lasses and Edith the owner was very professional – providing a price for the cleans fortnightly and answered all my concerns about providing sets of keys for my home and business to put my mind at rest.”

My Parking Pro

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